{"id":2917,"date":"2026-03-23T07:48:56","date_gmt":"2026-03-23T07:48:56","guid":{"rendered":"https:\/\/beanjammingcoffee.com\/?page_id=2917"},"modified":"2026-03-23T07:52:08","modified_gmt":"2026-03-23T07:52:08","slug":"faq","status":"publish","type":"page","link":"https:\/\/beanjammingcoffee.com\/de\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"grve-section grve-row-section grve-fullwidth-background grve-padding-top-1x grve-padding-bottom-1x grve-with-bg-transparent\" data-header-color=\"default\"><div class=\"grve-container\"><div class=\"grve-row grve-bookmark grve-columns-gap-default grve-mobile-vertical-gap-30\"><div class=\"grve-column wpb_column grve-bookmark grve-column-1  grve-with-bg-transparent\"><div class=\"grve-column-wrapper\"><div class=\"grve-column-content\" >\n\t<div class=\"wpb_raw_code wpb_raw_html wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<style>\n  .bj-faq,\n  .bj-faq * { box-sizing: border-box; }\n\n  .bj-faq {\n    --bj-green: #1D4C23;\n    --bj-lime: #E5FF00;\n    --bj-cream: #F3E8CD;\n    --bj-ink: #111111;\n    --bj-muted: rgba(17, 17, 17, 0.72);\n    --bj-line: rgba(29, 76, 35, 0.14);\n    --bj-radius-xl: 28px;\n    --bj-radius-lg: 22px;\n    --bj-radius-md: 16px;\n    --bj-shadow: 0 22px 60px rgba(17, 17, 17, 0.08);\n    width: 100%;\n    max-width: 1180px;\n    margin: 48px auto;\n    font-family: \"DM Sans\", Inter, Arial, sans-serif;\n    color: var(--bj-ink);\n    background: #ffffff;\n    border: 1px solid rgba(29,76,35,0.10);\n    border-radius: 32px;\n    overflow: hidden;\n    box-shadow: var(--bj-shadow);\n  }\n\n  .bj-faq a { color: inherit; 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}\n\n  .bj-faq__plus {\n    flex: 0 0 auto;\n    width: 32px;\n    height: 32px;\n    border-radius: 999px;\n    border: 1px solid rgba(29,76,35,0.12);\n    background: rgba(29,76,35,0.04);\n    display: inline-flex;\n    align-items: center;\n    justify-content: center;\n    color: var(--bj-green);\n    font-size: 1.2rem;\n    line-height: 1;\n    transition: all 0.2s ease;\n  }\n\n  .bj-faq details[open] .bj-faq__plus {\n    transform: rotate(45deg);\n    background: var(--bj-lime);\n    border-color: var(--bj-lime);\n  }\n\n  .bj-faq__answer {\n    padding: 0 22px 22px;\n    color: var(--bj-muted);\n    line-height: 1.8;\n    font-size: 0.98rem;\n  }\n\n  .bj-faq__panel {\n    margin-top: 24px;\n    background: #ffffff;\n    border: 1px solid rgba(29,76,35,0.10);\n    border-radius: 24px;\n    padding: 26px;\n    display: grid;\n    grid-template-columns: minmax(0, 1fr) auto;\n    gap: 18px;\n    align-items: center;\n  }\n\n  .bj-faq__panel h3 {\n    font-size: 1.28rem;\n    line-height: 1.1;\n    letter-spacing: -0.03em;\n    color: var(--bj-green);\n  }\n\n  .bj-faq__panel p {\n    margin: 10px 0 0;\n    color: rgba(29,76,35,0.80);\n    line-height: 1.7;\n  }\n\n  .bj-faq__button {\n    display: inline-flex;\n    align-items: center;\n    justify-content: center;\n    min-width: 172px;\n    padding: 14px 18px;\n    border-radius: 999px;\n    text-decoration: none;\n    background: var(--bj-green);\n    color: #ffffff !important;\n    font-weight: 700;\n  }\n\n  @media (max-width: 900px) {\n    .bj-faq {\n      margin: 24px auto;\n      border-radius: 24px;\n    }\n\n    .bj-faq__section-header,\n    .bj-faq__panel {\n      grid-template-columns: 1fr;\n    }\n\n    .bj-faq__button {\n      width: 100%;\n    }\n  }\n<\/style>\n\n<section class=\"bj-faq bj-faq--boxed\" aria-label=\"Bean Jamming Coffee FAQ\">\n  <div class=\"bj-faq__topbar\">\n    <div class=\"bj-faq__inner\">\n      <div class=\"bj-faq__topcard\">\n        <div class=\"bj-faq__toprow\">\n          <strong>Jump to a section<\/strong>\n          <nav class=\"bj-faq__chips\" aria-label=\"FAQ sections\">\n            <a href=\"#coffee-boxed\">About our coffee<\/a>\n            <a href=\"#grind-boxed\">Choosing &amp; grind<\/a>\n            <a href=\"#freshness-boxed\">Freshness &amp; brewing<\/a>\n            <a href=\"#orders-boxed\">Orders &amp; shipping<\/a>\n            <a href=\"#bike-boxed\">Coffee bike &amp; events<\/a>\n            <a href=\"#wholesale-boxed\">Wholesale<\/a>\n          <\/nav>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n\n  <div class=\"bj-faq__main\">\n    <div class=\"bj-faq__inner\">\n\n      <section class=\"bj-faq__section\" id=\"coffee-boxed\">\n        <div class=\"bj-faq__section-header\">\n          <div>\n            <span class=\"bj-faq__kicker\">01 \u00b7 About our coffee<\/span>\n            <h2>Colombian specialty coffee, roasted in Vienna.<\/h2>\n          <\/div>\n          <p>\n            We work with selected farms in Colombia and roast locally so each coffee keeps a strong sense of origin, process, and producer identity.\n          <\/p>\n        <\/div>\n        <div class=\"bj-faq__accordion\">\n          <details open>\n            <summary><span>What makes Bean Jamming Coffee different?<\/span><span class=\"bj-faq__plus\">+<\/span><\/summary>\n            <div class=\"bj-faq__answer\"><p>We focus on direct relationships, local roasting, honest traceability, and coffees that are high quality without feeling exclusive or overcomplicated.<\/p><\/div>\n          <\/details>\n          <details>\n            <summary><span>Is all of your coffee from Colombia?<\/span><span class=\"bj-faq__plus\">+<\/span><\/summary>\n            <div class=\"bj-faq__answer\"><p>Yes. Our current offering is centered on Colombian coffees from carefully selected farms and regions.<\/p><\/div>\n          <\/details>\n          <details>\n            <summary><span>What processes do you currently offer?<\/span><span class=\"bj-faq__plus\">+<\/span><\/summary>\n            <div class=\"bj-faq__answer\"><p>Our current range includes washed, semi-washed, and natural coffees, each with its own style of sweetness, acidity, and body.<\/p><\/div>\n          <\/details>\n          <details>\n            <summary><span>How do I choose a coffee by taste?<\/span><span class=\"bj-faq__plus\">+<\/span><\/summary>\n            <div class=\"bj-faq__answer\"><p>Use the tasting notes on the product page as your guide. Chocolate, caramel, and almond usually feel rounder and more classic, while fruit, citrus, and floral notes feel brighter and more expressive.<\/p><\/div>\n          <\/details>\n        <\/div>\n      <\/section>\n\n      <section class=\"bj-faq__section\" id=\"grind-boxed\">\n        <div class=\"bj-faq__section-header\">\n          <div>\n            <span class=\"bj-faq__kicker\">02 \u00b7 Choosing &amp; grind<\/span>\n            <h2>Built around real home and caf\u00e9 brewing habits.<\/h2>\n          <\/div>\n          <p>\n            Our product pages are structured to help you order quickly: choose the bag size you need and the grind that matches your setup.\n          <\/p>\n        <\/div>\n        <div class=\"bj-faq__accordion\">\n          <details>\n            <summary><span>What sizes do you offer?<\/span><span class=\"bj-faq__plus\">+<\/span><\/summary>\n            <div class=\"bj-faq__answer\"><p>Our coffees are currently available in 250g, 500g, and 1kg sizes.<\/p><\/div>\n          <\/details>\n          <details>\n            <summary><span>Can I order my coffee ground?<\/span><span class=\"bj-faq__plus\">+<\/span><\/summary>\n            <div class=\"bj-faq__answer\"><p>Yes. Available grind options include Whole Bean, Espresso, Filter, V60, AeroPress, and Moka Pot, depending on the product page.<\/p><\/div>\n          <\/details>\n          <details>\n            <summary><span>Which coffees are better for espresso?<\/span><span class=\"bj-faq__plus\">+<\/span><\/summary>\n            <div class=\"bj-faq__answer\"><p>Coffees with more body, deeper sweetness, and lower perceived brightness often work beautifully for espresso and moka pot. We note brew suitability where relevant.<\/p><\/div>\n          <\/details>\n          <details>\n            <summary><span>Which coffees work well for filter brewing?<\/span><span class=\"bj-faq__plus\">+<\/span><\/summary>\n            <div class=\"bj-faq__answer\"><p>If you enjoy V60, AeroPress, or filter brewing, look for coffees with more clarity, fruit, floral notes, or a lighter overall cup feel.<\/p><\/div>\n          <\/details>\n        <\/div>\n      <\/section>\n\n      <section class=\"bj-faq__section\" id=\"freshness-boxed\">\n        <div class=\"bj-faq__section-header\">\n          <div>\n            <span class=\"bj-faq__kicker\">03 \u00b7 Freshness &amp; brewing<\/span>\n            <h2>Less guesswork, better cups.<\/h2>\n          <\/div>\n          <p>\n            Good coffee becomes much easier to enjoy when freshness, grind, and storage are treated well from the start.\n          <\/p>\n        <\/div>\n        <div class=\"bj-faq__accordion\">\n          <details>\n            <summary><span>How should I store my coffee?<\/span><span class=\"bj-faq__plus\">+<\/span><\/summary>\n            <div class=\"bj-faq__answer\"><p>Store coffee in a sealed bag or airtight container, away from light, heat, and humidity.<\/p><\/div>\n          <\/details>\n          <details>\n            <summary><span>Should I buy whole bean or ground coffee?<\/span><span class=\"bj-faq__plus\">+<\/span><\/summary>\n            <div class=\"bj-faq__answer\"><p>Whole bean gives you longer-lasting freshness and more flexibility. Ground coffee is great when convenience matters and the grind matches your brewer.<\/p><\/div>\n          <\/details>\n          <details>\n            <summary><span>Do I need expensive equipment?<\/span><span class=\"bj-faq__plus\">+<\/span><\/summary>\n            <div class=\"bj-faq__answer\"><p>No. A consistent recipe and the right grind matter more than having the most expensive gear. French press, V60, AeroPress, moka pot, and espresso can all produce excellent results.<\/p><\/div>\n          <\/details>\n          <details>\n            <summary><span>Where can I learn more about brewing?<\/span><span class=\"bj-faq__plus\">+<\/span><\/summary>\n            <div class=\"bj-faq__answer\"><p>Check our blog for brewing guides, practical coffee education, and articles about Colombian coffee and brewing methods.<\/p><\/div>\n          <\/details>\n        <\/div>\n      <\/section>\n\n      <section class=\"bj-faq__section\" id=\"orders-boxed\">\n        <div class=\"bj-faq__section-header\">\n          <div>\n            <span class=\"bj-faq__kicker\">04 \u00b7 Orders &amp; shipping<\/span>\n            <h2>Simple online ordering with direct support.<\/h2>\n          <\/div>\n          <p>\n            We keep the shopping experience straightforward and encourage customers to reach out whenever they want help choosing a coffee.\n          <\/p>\n        <\/div>\n        <div class=\"bj-faq__accordion\">\n          <details>\n            <summary><span>Do you sell online?<\/span><span class=\"bj-faq__plus\">+<\/span><\/summary>\n            <div class=\"bj-faq__answer\"><p>Yes. You can order through our online shop and choose both size and grind from the product page.<\/p><\/div>\n          <\/details>\n          <details>\n            <summary><span>How do I see shipping costs?<\/span><span class=\"bj-faq__plus\">+<\/span><\/summary>\n            <div class=\"bj-faq__answer\"><p>Shipping costs are displayed during checkout.<\/p><\/div>\n          <\/details>\n          <details>\n            <summary><span>Can I contact you before ordering?<\/span><span class=\"bj-faq__plus\">+<\/span><\/summary>\n            <div class=\"bj-faq__answer\"><p>Absolutely. Email <a href=\"mailto:office@beanjammingcoffee.com\">office@beanjammingcoffee.com<\/a> and we can help you choose a coffee that suits your taste and brew setup.<\/p><\/div>\n          <\/details>\n          <details>\n            <summary><span>Do you support larger or regular orders?<\/span><span class=\"bj-faq__plus\">+<\/span><\/summary>\n            <div class=\"bj-faq__answer\"><p>Yes. If you need coffee for an office, hospitality setting, or recurring use, contact us directly and we can discuss the right format.<\/p><\/div>\n          <\/details>\n        <\/div>\n      <\/section>\n\n      <section class=\"bj-faq__section\" id=\"bike-boxed\">\n        <div class=\"bj-faq__section-header\">\n          <div>\n            <span class=\"bj-faq__kicker\">05 \u00b7 Coffee bike &amp; events<\/span>\n            <h2>Bring Bean Jamming to your event.<\/h2>\n          <\/div>\n          <p>\n            Our coffee bike adds a mobile farm-to-cup specialty coffee experience to events across Vienna.\n          <\/p>\n        <\/div>\n        <div class=\"bj-faq__accordion\">\n          <details>\n            <summary><span>Can I rent the Bean Jamming coffee bike?<\/span><span class=\"bj-faq__plus\">+<\/span><\/summary>\n            <div class=\"bj-faq__answer\"><p>Yes. The coffee bike is available for event bookings in Vienna.<\/p><\/div>\n          <\/details>\n          <details>\n            <summary><span>What kinds of events do you cover?<\/span><span class=\"bj-faq__plus\">+<\/span><\/summary>\n            <div class=\"bj-faq__answer\"><p>We work with weddings, fairs, concerts, festivals, and other events where specialty coffee can elevate the guest experience.<\/p><\/div>\n          <\/details>\n          <details>\n            <summary><span>How do I enquire about an event booking?<\/span><span class=\"bj-faq__plus\">+<\/span><\/summary>\n            <div class=\"bj-faq__answer\"><p>Use the Coffee Bike Rent link in the site menu or contact us directly with your date, location, and guest details.<\/p><\/div>\n          <\/details>\n        <\/div>\n      <\/section>\n\n      <section class=\"bj-faq__section\" id=\"wholesale-boxed\">\n        <div class=\"bj-faq__section-header\">\n          <div>\n            <span class=\"bj-faq__kicker\">06 \u00b7 Wholesale<\/span>\n            <h2>A specialty coffee partner in Vienna.<\/h2>\n          <\/div>\n          <p>\n            Whether you are building a menu, stocking an office, or looking for a direct and traceable coffee offer, we are open to partner conversations.\n          <\/p>\n        <\/div>\n        <div class=\"bj-faq__accordion\">\n          <details>\n            <summary><span>Do you work with caf\u00e9s, restaurants, and offices?<\/span><span class=\"bj-faq__plus\">+<\/span><\/summary>\n            <div class=\"bj-faq__answer\"><p>Yes. We are happy to discuss wholesale and partner supply for hospitality and office environments.<\/p><\/div>\n          <\/details>\n          <details>\n            <summary><span>Can you help us choose coffees for our menu or team?<\/span><span class=\"bj-faq__plus\">+<\/span><\/summary>\n            <div class=\"bj-faq__answer\"><p>Yes. We can help narrow down your coffee selection based on flavor profile, service style, and expected volume.<\/p><\/div>\n          <\/details>\n          <details>\n            <summary><span>How do I contact Bean Jamming Coffee?<\/span><span class=\"bj-faq__plus\">+<\/span><\/summary>\n            <div class=\"bj-faq__answer\"><p>Email <a href=\"mailto:office@beanjammingcoffee.com\">office@beanjammingcoffee.com<\/a> or visit Reinprechtsdorferstra\u00dfe 54\/2, 1050 Wien.<\/p><\/div>\n          <\/details>\n        <\/div>\n      <\/section>\n\n      <div class=\"bj-faq__panel\">\n        <div>\n          <h3>Need a recommendation?<\/h3>\n          <p>Tell us your brew method and the flavors you usually like, and we will help you choose a coffee that makes sense for your daily routine.<\/p>\n        <\/div>\n        <a class=\"bj-faq__button\" href=\"mailto:office@beanjammingcoffee.com\">Email us<\/a>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"Jump to a section About our coffee Choosing &amp; grind Freshness &amp; brewing Orders &amp; shipping Coffee bike &amp; events Wholesale 01 \u00b7 About our coffee Colombian specialty coffee, roasted in Vienna. We work with selected farms in Colombia and roast locally so each coffee keeps a strong sense of origin, process, and producer identity. 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